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1. Close Outlook.
2. Click
Download Link and run the pre-setup software. Select “Update host file setting and Outlook plug-in only”.
3. Go to Start > Control Panel > Mail. If you do not have the Mail icon, click on "Show Classic View" on the top left and the icon will now appear.
4. Click E-mail Accounts > Add a new e-mail account >Next.
5. Select Microsoft Exchange Server; click Next.
6. Exchange Server Settings:
a. Microsoft Exchange Server: ("Exchange Server" e.g.: "MAIL001" or "BE001". Do not add ".mail.lan"! )
b. Use Cached Exchange Mode: leave this box checked
c. User Name: <your e-mail address - e.g. YourName@YourDomain.com>
d. Click on More Settings
e. After 30-90 seconds, it may time out and you may get a message similar to this: Outlook could not log on. OR The action could not be completed. The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action. This is an expected message - click OK. If a new window opens that asks for "Microsoft Exchange Server" and "Mailbox", click Cancel.
7. Microsoft Exchange Server: A new window will open, which has 5 tabs starting with "General"
a. Click the Advanced tab.
b. Check “Use Cached Exchange Mode”.
c. Check “Download Public Folder Favorites”.
d. Click Apply.
e. Click the Connection tab.
f. Check “Connect to my Exchange mailbox using HTTP”.
g. Click Exchange Proxy Settings.
8. Exchange Proxy Settings:
a. https://rpc.MyOutlookOnline.com.
b. Check “Connect using SSL only.
c. Check “Mutually authenticate the session when connection with SSL”.
d. Enter msstd:rpc.MyOutlookOnline.com for the “Principal name for proxy server”.
f. Check “On fast networks, connect using HTTP first, then connect using TCP/IP”.
g. Check “On slow networks, connect using HTTP first, then connect using TCP/IP”.
h. Select Basic Authentication from the drop-down menu.
9. Click OK.
10. Click OK.
11. Exchange Server Settings:
Click Check Name - this may take 30-90 seconds.
12. Connect to <Exchange Server Name> window pops up:
a. User name: <your e-mail address - e.g. YourName@YourDomain.com>
b. Password: <your password>
c. The server name and user name should now be underlined. If not, double-check both in your welcome e-mail and that you have internet connectivity
d. Click Next. You will get the "Connect to mail001" window again - use the same info as above.
13. If you had already setup Outlook to receive mail using a Personal Folder on your laptop, the system will warn you that mail from Exchange Server will be delivered to the Personal Folder and ask if you want to continue. Click Yes.
14. Click Finish.
15. Go to Tools > E-mail accounts > View or change existing e-mail accounts > Next.
16. At the bottom of the window, you will see "Deliver new e-mail to the following location". Make sure that this is set to Mailbox - Name. Do not set it to Personal Folder, or your mail will be removed from the server and it will only be kept on your computer.
17. Click Finish.
18. Click OK.
Every time you start Outlook, you will be prompted to logon with your username & password.
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